Bharti Enterprises Limited (including its group and Joint Venture companies) believes in the principles of Corporate Governance and is committed to ensure sustainable, capital-efficient and long-term growth thereby maximising shareholder value.

The company’s commitment towards compliance to the highest governance standard is backed by an independent and fully informed board, comprehensive processes, policies and communication. The Company ensures that various disclosure requirements are complied with in ‘letter and spirit’ for effective Corporate Governance.

We adhere to the highest levels of ethical business practices as articulated by our Code of Conduct to achieve our performance with integrity.

Office of the Ombudsperson

The Ombudsperson Office provides an independent forum and vigil mechanism under the law for all employees and other stakeholders of the company to raise concerns and report any breach or threatened violation of the code. As required under the listing agreement and the Companies Act 2013 and rules, it reports to the audit committee of the Board and is authorised to investigate complaints suo moto based on the information or the compliance filed with the Ombudsperson Office.

Any stakeholder (employee, associate, strategic partner, vendor) who observes unprofessional behaviour can approach the Ombudsperson office to voice his or her concerns. The complainant may be either an observer who is not directly impacted, or a victim who is directly or indirectly affected by such practices.

The Office aims to provide a fair and equitable redressal mechanism. The process is designed to offer protection to the complainant provided the disclosure is made in good faith and the alleged action constitutes a genuine and serious breach of Bharti Code of Conduct. The Ombudsperson will treat all disclosures in a confidential and sensitive manner.

A person can raise a concern, either verbally or in writing by giving background of the unprofessional conduct, reasons for raising the concern, the identity of the individuals who may be involved and documentary evidence, wherever available or applicable.

Complaints may be sent to:
  • The Ombudsperson
  • Bharti Enterprises Ltd.
  • Bharti Crescent
  • 1, Nelson Mandela Road
  • Vasant Kunj, Phase II
  • New Delhi - 110 070, India
  • Email:ombudsperson@bharti.in
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